Welcome to JVSTech’s Privacy Policy. This policy outlines how we collect, use, and protect your personal information when you visit our website or use our services related to solving glitches and issues with gadgets like TVs, mobile devices, and other electronics.
Information We Collect
We collect the following information through our contact pages:
- Name
- Email address
- Phone number
- Country
- Message content
Additionally, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Time zone setting and location
- Pages viewed on our website
- Time and date of your visit
How We Use Your Information
The information we collect is used for the following purposes:
- To provide and improve our gadget troubleshooting services
- To send daily tech news and our latest blog posts
- To communicate with you regarding your inquiries
- To personalize your experience on our website
- To analyze and improve our website performance and user experience
- To detect and prevent fraud or unauthorized access to our services
- To comply with legal obligations
Legal Basis for Processing Personal Information
We process your personal information based on the following legal grounds:
- Your consent
- Performance of a contract when we provide you with our services
- Compliance with a legal obligation
- Our legitimate interests, which do not override your fundamental rights and freedoms
Data Protection and Security
JVSTech takes the security of your data seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication procedures
- Employee training on data protection and security best practices
- Regular backups to prevent data loss
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you
- Whether there is a legal obligation to which we are subject
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)
Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Right to access the personal information we hold about you
- Right to request correction of any inaccurate information
- Right to request deletion of your personal information
- Right to object to the processing of your personal information
- Right to request restriction of processing your personal information
- Right to request transfer of your personal information
- Right to withdraw consent at any time, where we rely on consent to process your personal information
- Right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For further information about the types of cookies we use, why, and how you can control cookies, please see our Cookie Policy [link to Cookie Policy].
Third-Party Services
We may use third-party services to help us operate our website and provide our services. These services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our third-party service providers include:
- Hosting and infrastructure providers
- Analytics services
- Email marketing services
- Customer support tools
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.
Children’s Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
JVSTech,
Address: Khar East, Mumbai, India
Phone: +91 9619888944
Consent
By using our website and services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.
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